Privacy Policy

1. Controller (Who we are)

BuyJapan Co.,Ltd. ("we", "us", "our") is the data controller for personal data processed via this website.

Company: BuyJapan Co.,Ltd.

Address: 14-18 Horiguchi, Kanazawa-ku, Yokohama, Kanagawa 236-0054

Contact (privacy): [email protected]

2. Personal data we process

A. Communications
If you contact us by email or other business channels, we may process your name, email address, company/role (if provided), and the content of your message (including any attachments).

B. Website operation and security data
When you access the website, our infrastructure may process technical data such as IP address, device/browser information, timestamps, requested pages, and security/diagnostic logs to deliver and protect the service.

C. Analytics data (Google Analytics 4)
We use Google Analytics 4 (GA4) to understand how the website is used. GA4 collects usage data such as page views, clicks, referrers, device/browser information, approximate location, and timestamps using cookies or similar technologies. We receive aggregated reports and do not use this data to identify you.

3. Purposes of use

We process personal data for the following purposes:

Responding to enquiries and business communications
Purpose: replying to messages, providing requested information, follow-ups

Operating and securing the website
Purpose: hosting, content delivery, preventing abuse, troubleshooting, ensuring availability

Analytics and improvement
Purpose: understanding site usage and improving content and performance (via GA4)

Legal compliance
Purpose: complying with applicable legal obligations and lawful requests

4. Cookies and analytics

We use Google Analytics 4 (GA4), which uses cookies or similar technologies to collect usage data.

Our hosting/provider infrastructure may also use strictly necessary cookies or similar technologies for security and service delivery (e.g., protection against bots/abuse).

You can control cookies via your browser settings. Blocking some cookies may affect site functionality and analytics accuracy.

For details about how Google processes data, please review Google's Privacy Policy and the Google Analytics Opt-out Browser Add-on.

Google Privacy Policy
Google Analytics Opt-out Browser Add-on

5. Recipients and processors

We may share personal data with service providers that help us operate the website and communications (e.g., hosting/CDN/security providers, email service providers, and Google Analytics). We require appropriate contractual protections for these providers.

6. International transfers

We are established in Japan. Some service providers may process data in countries outside Japan, including the United States. We take reasonable measures to protect personal data in those locations.

7. Your choices and inquiries

You can contact us to request access, correction, or deletion of personal data we hold about you, subject to applicable law.

You can also opt out of analytics cookies using your browser settings or the Google Analytics Opt-out Browser Add-on.

Contact: [email protected]

8. Changes

We may update this Privacy Notice from time to time. The updated version will be posted on this page with an updated "Last updated" date.